Customer reviews of Vhub Used Volkswagen & Audi specialist

By Jane W on 24 December 2019 | Verified purchase

Very professional, friendly and helpful and fully explained all the features of my new car

Reply from Vhub Used Volkswagen & Audi specialist on 28/12/19

Thank you for taking the time to write this review Jane. We are glad your happy with your lovely polo and we all wish you a happy new year, V-hub

By Phillip G on 17 December 2019 | Verified purchase

I was so glad I popped into Vhub. They are an amazing independent trader. They were so helpful and informative about the range of car’s i was interested in. They they had a fantastic range of first class second hand cars on display. I had a test drive within half an hour. A Non pressurised deal was done within an hour, with a more than generous trade in on a old tired KA. I’d got a list of main dealerships to see that day. Most hadn’t returned my calls, probably not interested in my car request or trade in. The Yeti was prepared within a couple of days and collected the next day. First class service. Well done.

Reply from Vhub Used Volkswagen & Audi specialist on 18/12/19

Thank you for your review Mr. Goowin. We are very pleased that you have managed to find the correct yeti, and it was a pleasure to help inform you of all the different models and spec options so we could find the right car for you out of our large selection of vehicles. We will be sure to pass this positive review on to all of the v-hub team. Enjoy your lovely yeti.

By Ben W on 06 December 2019 | Verified purchase

Friendly and good guys to do Business with, the Polo was exactly as described, the deal was simple and all done comfortably

Reply from Vhub Used Volkswagen & Audi specialist on 07/12/19

Thank you Ben for taking the time to write us a review. We aim to achieve 100% customer satisfaction and we are glad that you are happy with the Polo. I will make sure your review is passed on to the v-hub team.

By Gemma B on 02 October 2019 | Verified purchase

What a brilliant family based company. Great service, no pushy sell and the attention to detail was so high. Made the process so easy and stress free. Would recommend highly and will be using again

Reply from Vhub Used Volkswagen & Audi specialist on 03/10/19

Thank you for your review, Gemma. We are all glad that we made the process nice and easy for you and happy that we could get the car ready so you could take it on the same day for your long drive back home. I will pass this review on to the whole team at V-hub, thank you for your much-valued custom and we hope you enjoy your new car. Kind regards, V-hub

By tom D on 22 July 2019 | Verified purchase

I can highly recommend V-hub, I have just bought a Skoda yeti Monte Carlo and both Graeme and Richard made the buying process smooth and easy, they are really nice people and it was a pleasure to buy from them, thanks, Tom

Reply from Vhub Used Volkswagen & Audi specialist on 23/07/19

Thank you Tom for taking time out to write this review, and I will ensure your feedback is passed on to the team, as reviews like this really do help us maintain and improve, whilst at the same time helping potential future customers gain an insight into the way we operate. I hope you enjoy the Yeti and thank you again for your valued custom

By Phillippa W on 29 March 2018 | Verified purchase

From the initial phone call to driving away with my ideal car, the whole process has been an absolute pleasure. I live a little way away, so I was told the car would be held for me until I arrived for the test drive. This went well and I didn’t feel I was being pushed into buying anything I didn’t want to buy. All my questions were answered... I’m not an expert... and at no point did I feel pressurised. They were really helpful and were very patient, honest and genuine. I can’t recommend this garage enough. I have found my perfect car from the perfect garage. They know their cars and more importantly they know how to treat their customers. They even picked me up from the station!

Reply from Vhub Used Volkswagen & Audi specialist on 03/04/18

Thank you Phillippa for taking time out to write this review, and I will ensure your feedback is passed on to the team, as reviews like this really do help us maintain and improve, whilst at the same time helping potential future customers gain an insight into the way we operate. I hope you enjoy the Golf and thank you again for your valued custom.

By David P on 11 January 2018 | Verified purchase

Really good knowledgeable service; not over pushy but clearly run by two people who know and love what they do. After sales has been good and they even came and picked me up from home to collect the car!

Reply from Vhub Used Volkswagen & Audi specialist on 03/04/18

Thank you David for taking time out to write this review, and I will ensure your feedback is passed on to the team, as reviews like this really do help us maintain and improve, whilst at the same time helping potential future customers gain an insight into the way we operate. I hope you enjoy the superb RS3 you purchased and thank you once again for your valued custom.

By Nicola S on 28 November 2017 | Verified purchase

Family run business. No hard sell and completely upfront and honest answers to all questions asked. Kept us informed every step of the way, as we were travelling some distance to buy the car. Car was exactly as described in the ad, they even took the time to do a mini service as the car would have been due an oil change in a few hundred miles on. All paperwork completed properly, including a change over of the extended warranty. It was an absolute pleasure to do business with Vhub from start to finish. No hesitation around recommending this garage at all. ** And love the car (Golf R Cab).. definite keeper. ** Thank you Vhub, it was well worth the journey.

By S M on 15 August 2020 | Purchase not verified

My Golf TDI had suffered from gear change problems for a few months and was at the point of being moved on. The gear cable adjustment V Hub made has completely cured the problem. Great job and ensures my business for so long as I have the car

Reply from Vhub Used Volkswagen & Audi specialist on 24/08/20

Thank you for leaving a 5-star review. We will pass this onto the service department with thanks. V-hub

By Charlene J on 15 March 2020 | Purchase not verified

From start to finish they were very attentive and knowledgeable. They knew all the questions I've asked and even showed me around. I came in first thing in the morning for a test drive on the Polo and walked out with it. They were very helpful and for a first time buyer I am very impress with the quality of service I've received. Will definitely use again and recommend my friends to use them in the future

Reply from Vhub Used Volkswagen & Audi specialist on 16/03/20

Good morning Charlene - Thank you for your lovely review, we are glad that you are happy with your purchase and we wish you many happy miles in your first car and we are glad that we could be apart of a smooth transaction.